P. Will the shop get a message if the shop account is rejected?
Yes, the message will be sent via SMSO. What if the user is not there when verification?
Schedule to verify againN. How long does it take for a Store account to be verified?
1 x 24 hoursM. Where can the shop see the order status?
On the My Orders menuL. What if when you order for the first time, the shop doesn’t know which distributor to choose?
At the time of order, select the menu option "Choose a Distributor for Me" then the DBO Toko App team will proceed to the principal to help choose a distributor recommendationK. Can we choose more than 1 brand when we order for the first time?
Yes, canJ. When we order for the first time, can we choose more than 1 distributor in 1 brand?
No, if you input 2 names of distributors, you can, but only 1 distributor name appears on the DBO portalI. When I successfully register, do I have to place an order first so that the shop account can be verified?
Yes, if you don't place an order, the store user cannot be verifiedJ. Can I order direct on the App?
It is not currently possible, but in the future it can be used for orders direct to the brand. You can now enjoy the quality control and excellent customer service offered by the DBO platform using all of our innovative business solutions.
I. What can I do with the data?
Distributors review their own data provided to them by DBO in easy to read reports. The data analysis provides accurate information that the Distributor can use to better manage their business and improve efficiency and profitability.
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