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P. Will the shop get a message if the shop account is rejected?

Yes, the message will be sent via SMS

O. What if the user is not there when verification?

Schedule to verify again

N. How long does it take for a Store account to be verified?

1 x 24 hours

M. Where can the shop see the order status?

On the My Orders menu

L. What if when you order for the first time, the shop doesn’t know which distributor to choose?

At the time of order, select the menu option "Choose a Distributor for Me" then the DBO Toko App team will proceed to the principal to help choose a distributor recommendation

K. Can we choose more than 1 brand when we order for the first time?

Yes, can

J. When we order for the first time, can we choose more than 1 distributor in 1 brand?

No, if you input 2 names of distributors, you can, but only 1 distributor name appears on the DBO portal

I. When I successfully register, do I have to place an order first so that the shop account can be verified?

Yes, if you don't place an order, the store user cannot be verified

H. Who can register a DBO Toko App account?

Shop staff or shop owners

G. If you already have an old version of DBO Toko App account, do you have to re-register?

Still need to register the latest version of the DBO Toko App

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